Mulberry Collection Silk Village

The staff were stupendous. Warm, friendly and professional. What a great relaxing atmosphere in the village. I was tempted to just stay at the silk village as the restaurants, spa, pool and staff were such consummate joy.

Very well maintained resort with helpful staff. The rooms in the Villa part are big and very comfortable, especially those on eth first floor, where we stayed. There are two pools and both are great place to relax after your day trips or instead of a day trip. Our friends spent some time on the beach area that is managed by the hotel and were pleased with everything there. The hotel provides free bikes.

Everything was just great. We booked last minute and came much earlier than check-in. We were received so well and they did Their best to get us the room even much earlier, because we came with a baby. They were helpfull with everything and always greeting you with “how are you”, “how’s the baby” “have a good day” etc etc. At one point we needed to see a doctor, and in less than 1 min. They’ve called a doctor who came to see us. Then when we didn’t have enlige cash on us to pay the doctor, they - Without hesitating - just borrowed us the money so we didn’t have to go out and find an atm. What i’m trying to say; extremely helpful and kind! Food was good and the Ground was beautiful. Free shuttle to the Old town (5 min drive)plus the beach was great! Their spa was worth the money as Well!

The staff were absolutely lovely and so helpful. We had an interconnecting room that was complete luxury and huge. The room was massive and so well laid out with a giant bathroom that included a huge light filled shower space. Our bed was huge and our kids each had doubles also. So very comfy and quiet. The grounds are lovely and such a peaceful well maintained resort. Happy hour was great and the restaurant food lovely for well priced for dinner. Breakfast was good also and even had made to order waffles. The best surprise was the included free tour to the silk village within the resort. This was so interesting and memorable for our whole family. I highly recommend. We also received 300,000vnd discounts vouchers per oweson to the day spa. We all enjoyed our treatments. Special thanks to Hien at Reception who was absolutely wonderful in welcoming us and sharing her knowledge. She is an asset to your team.

Nancy and the staff were really helpful and provided an excellent service since the beginning. She saw I was with a baby and proposed Abinger room cause mine was a duplex. The tram of the hotel is so amazing, so helpful... they ate always trying to see if we need something . I give more than 10 to them! The hotel is also well keeped, the rooms are confortable and spacious. I really enjoyed the 4 days she stayed there, specially because Nancy and the team were amazingly kind with us! If we come back to Hoi An we will stay here for sure